Naturally Smart Skincare

Naturally Smart Skincare Privacy Policy

This is Naturally Smart Skincare’s privacy policy.  Our main point of contact is located at 18 Moor Close, Moorsholm, Saltburn-by-the-Sea, Yorkshire, TS12 3JS and you can email us at judith@naturallysmartskincare.com

This privacy policy explains how we use any personal information we collect about you and why we collect it.

What Information Do We Need?
When ordering anything from Naturally Smart Skincare we need your contact details, your: name, address, phone number, and email address.
How do we collect information?
When you conduct a transaction on our website as part of the process we collect personal information you give us such as your name, address and email address. Your personal information will be used for the processing of the transaction..
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. We use Paypal to collect our payments; we do not keep any information regarding your card details nor does Wix.com.
What type of information do we collect?
Wix receives, collects and stores any information you enter on our website or provide us in any other way. In addition, they collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. They may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email and address).
How do we communicate with our site visitors?
We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed. For these purposes we may contact you via email.
Marketing
We would also like to send you information about the products and services we offer using the information you have shared with us, but you do not have to agree to this for any order to go ahead. To receive marketing material, you can opt in to our newsletter, by emailing us at judith@naturallysmartskincare.com, calling 01287 6660745, giving us your details at a show or by using newsletter subscription links on our website.
Will We Share Your Information?
We will not share your information with anyone outside of Naturally Smart Skincare.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at judith@naturallysmartskincare.com or send us mail to: Naturally Smart Skincare, 18 Moor Close, Moorsholm, Saltburn, Yorkshire, TS12 3JS or follow the link on each newsletter.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sales@naturallysmartskincare.com or send us mail to:  Naturally Smart Skincare, 18 Moor Close, Moorsholm, Saltburn, Yorkshire, TS12 3JS
 Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?
Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email (judith@naturallysmartskincare.com)  or post (Naturally Smart Skincare, 18 Moor Close, Moorsholm, Saltburn, Yorkshire, TS12 3JS).

If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page ico.org.uk/concerns/
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.